From 28 June 2025, the European Accessibility Act (EAA) 2025 will come into force. This European directive aims to make products and services in the European Union more accessible to people with disabilities. This also has a significant impact on the digital landscape.
For whom?
Any organisation* that has a website, mobile app, webshop or digital tool must comply with the EAA and ensure that these platforms are accessible.
*An exception applies to small businesses with fewer than ten employees and an annual turnover of less than EUR 2 million.
From vision to reality
The goal is to create digital inclusion. Websites and apps should be made more ‘accessible and inclusive’, or better said, they should be understandable and accessible to everyone.
To achieve the goal of digital inclusion, the EAA's requirements are based on the Web Content Accessibility Guidelines (WCAG). This international working group is concerned with drawing up guidelines for the accessibility of web content.
Digital content must comply with four basic principles:
Your content should be perceptible to everyone, regardless of their available senses. Some examples:
Your content should be usable on all devices and with different tools. In concrete terms, this means for example:
The digital content must be easy to navigate for everyone. A user must understand all the information and be able to solve any problems themselves quickly. What should you take into account, among other things?
Your website must be technically robust and work correctly on all web browsers and supporting technologies. This means, for example:
Each EU country is responsible for implementing the directive and can impose sanctions on companies that do not comply. These can range from fines to restrictions on the sale of non-compliant products.
In addition, an accessibility statement must be available for each of the above media, with transparency as the main goal.
An accessibility statement must contain the following information:
As experts in digital development, we at Zenjoy understand the importance of inclusive solutions. We see the EAA not only as an obligation, but as an opportunity to make the internet accessible to everyone. Are you wondering whether your digital platform complies with the new guidelines? Let us help you with a thorough accessibility scan of your website, webshop or mobile application.
